The balance of your cashless card is only valid during Elektronik Zoo on Saturday September 6th and Sunday September 7th 2025.

A refund request for your Cashless balance is possible via your account from Monday 8/09/2025 until 14/09/2025 (cost 1 token).

No account yet? Scan the QR code on your cashless card with the camera App on your smartphone to create a login.