The balance of your cashless card is only valid during Elektronik Zoo on Saturday May 10th and Sunday May 11th 2025.

A refund request for your Cashless balance is possible via your account from Monday 12/05/2025 until 18/05/2025 (cost 1 token).

No account yet? Scan the QR code on your cashless card with the camera App on your smartphone to create a login.